What is Unified Communications? Unified communications (UC) is a technology that integrates voice, video, and data communications into a single platform. This allows users to communicate with each other through a variety of channels, including phone, email, instant...
What is VoIP? VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive phone calls over the internet. VoIP services offer many advantages over traditional landlines, including lower costs, better call quality, and more...
What is Telephony Integration? Telephony integration is the process of connecting a hospital’s telephone system to its computer systems. This allows for the automation of many of the tasks involved in handling phone calls, such as transferring calls, looking up...
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
