What are Contact Center Services? Contact center services are a type of business that provides customer service and support to clients over the phone, email, chat, or other channels. Contact center services can be used by businesses of all sizes, including hospitals....
What are Call Center Services? Call center services are a type of business that provides customer service and support to clients over the phone. Call center services can be used by businesses of all sizes, including hospitals. Why Call Center Services for Hospitals?...
What is Hospital Management Software? Hospital management software is a type of software that helps hospitals to streamline their operations. It can automate many of the tasks involved in running a hospital, such as scheduling appointments, managing patient records,...
What is VoIP? VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive phone calls over the internet. VoIP services offer many advantages over traditional landlines, including lower costs, better call quality, and more...
What is Telephony Integration? Telephony integration is the process of connecting a hospital’s telephone system to its computer systems. This allows for the automation of many of the tasks involved in handling phone calls, such as transferring calls, looking up...
