Hospitals are under increasing pressure to improve efficiency and productivity. One way to do this is to automate the outbound calling process. A predictive dialer can help hospitals do this by automatically dialing numbers and connecting calls to agents when someone...
Hospital management software (HMS) is a suite of software applications that helps hospitals and other healthcare organizations manage their operations. HMS can help hospitals improve efficiency, patient care, and compliance. Benefits of Hospital Management Software...
Hospitals are constantly looking for ways to improve efficiency and patient care. One way to do this is by integrating a predictive dialer into their call center operations. Predictive dialers are software applications that automate the dialing process and route calls...
Telephony integration is the process of connecting a hospital’s telephone system with its other computer systems. This allows for the seamless exchange of data between the two systems, which can improve communication and efficiency. There are many benefits to...
Computer telephony integration (CTI) is a technology that allows for the integration of telephony systems with computer systems and applications. This means that phone calls can be initiated, managed, and enhanced from within a computer application. CTI integration...
