Information and communication technology (ICT) has become an essential part of healthcare delivery. ICT services can help hospitals improve efficiency and patient care in a number of ways. For example, ICT can be used to: Digitize patient records, making them more...
In today’s fast-paced healthcare environment, hospitals need to be able to communicate effectively with patients, staff, and other healthcare providers. Unified communications (UC) can help hospitals do just that. UC is a suite of technologies that integrates...
Computer telephony integration (CTI) is a technology that integrates telephone calls with electronic health records (EHRs). This allows healthcare providers to access patient information quickly and easily while on a call, which can lead to shorter wait times, fewer...
In the healthcare industry, time is of the essence. Patients need to be able to get the care they need quickly and efficiently, and hospitals need to be able to communicate effectively with patients, staff, and other healthcare providers. Telephony integration is a...
Computer Telephony Integration (CTI) is a technology that integrates telephone systems with computer systems. This allows healthcare providers to access patient information and make calls from their computer screens. CTI can improve hospital operations and patient...
