Computer telephony integration (CTI) is a technology that integrates telephone systems with computer systems. This allows for the seamless exchange of information between the two systems, which can improve efficiency and productivity. CTI can be a valuable tool for...
In today’s healthcare environment, hospitals are under increasing pressure to provide high-quality care at a lower cost. One way to achieve this goal is to integrate contact center software with EHRs. Contact center integration can improve patient care in a...
In today’s healthcare environment, hospitals are under increasing pressure to provide high-quality care at a lower cost. One way to achieve this goal is to integrate call center software with EHRs. Call center integration can improve patient care in a number of...
