Hospitals are constantly looking for ways to improve efficiency and patient care. One way to do this is by integrating a predictive dialer into their call center. A predictive dialer is a software application that automatically dials phone numbers and connects them to...
Hospitals are complex environments where staff must be able to communicate effectively with each other and with patients to provide the best possible care. Unified Communications (UC) can help hospitals achieve this by integrating voice, video, messaging, and...
Computer telephony integration (CTI) is a technology that allows hospitals to integrate their phone systems with their electronic health records (EHRs). This integration can improve efficiency, patient care, and communication. Here are some of the benefits of CTI...
The healthcare industry is constantly evolving, and one of the most important trends is the adoption of unified communications (UC). UC is a suite of technologies that integrate voice, video, messaging, and collaboration tools into a single platform. This allows...
Computer telephony integration (CTI) is a technology that integrates telephone systems with computer systems. This allows healthcare providers to access patient information and other data while they are on the phone. CTI can also automate tasks, such as transferring...