What is Telephony Integration? Telephony integration is the process of connecting a hospital’s telephone system to its computer systems. This allows for the automation of many of the tasks involved in handling phone calls, such as transferring calls, looking up...
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
What is Computer Telephony Integration (CTI)? Computer telephony integration (CTI) is a technology that combines telecommunications and computer systems. CTI allows computers and telephone systems to communicate with each other, which can automate many of the tasks...
