Hospitals are constantly looking for ways to improve efficiency and patient care. One way to do this is by using computer telephony integration (CTI). CTI is a technology that integrates phone systems with other hospital applications, such as electronic health records...
Hospitals are constantly looking for ways to improve efficiency and patient care. One way to do this is by integrating a predictive dialer into their call center operations. Predictive dialers are software applications that automate the dialing process and route calls...
Telephony integration is the process of connecting a hospital’s telephone system with its other computer systems. This allows for the seamless exchange of data between the two systems, which can improve communication and efficiency. There are many benefits to...
In the healthcare industry, time is of the essence. Patients need to be able to get the care they need quickly and efficiently, and hospitals need to be able to communicate effectively with patients, staff, and other healthcare providers. Telephony integration is a...
Hospitals are busy places, and they often have a lot of calls coming in. This can make it difficult for staff to keep up with the demand, and it can also lead to long wait times for patients. Unified communications (UC) integration can help hospitals to improve...
