What is Computer Telephony Integration (CTI)?

Computer telephony integration (CTI) is a technology that integrates telephones and computers. CTI allows users to control their phone system from their computer, and to access and share information from their computer while they are on a call. CTI can be used in a...

CTI Services for Hospitals: Improve Communication and Efficiency

Computer telephony integration (CTI) is a technology that integrates telephones and computers. CTI systems allow users to make and receive calls, transfer calls, and view caller information all from their computers. This can free up staff time, improve customer...